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Negotiating & Convincing Others Successfully

Audience:

This program is valuable for those committed to improving their skills in negotiation with individuals, teams, departments and organizations. 

Objectives:

By the end of this training program, each participant will be able to:

  • Develop your negotiation skills to deliver successful results.
  • Obtain others' commitment to ideas, projects or actions that are in the organizations' best interest.
  • How to create and manage dynamic negotiation environment.
  • Convince others either directly or through using appropriate third party.
  • Integrate people and process elements, creating flexible framework for your negotiation strategies and situations.

Course Outline:

i         

The Negotiation:

·        Opening the negotiation

·        Working to gain and retain power

·        Handling different behaviors and tactics

·        Identifying and understanding the influencers

·        Securing agreement

·        Summarizing and concluding

·        Maintaining a positive mind set

ii       

Selecting a communication approach that builds collaboration:

·        Recognizing what you don't know

·        Mapping your knowledge domains to improve effectiveness

·        Employing active listening techniques to manage conflict.

iii     

Deploying Negotiation Strategies

·        Evaluating alternatives

·        Creating strategies tailored to a specific situation

·        Selecting a best fit method

·        Adapting to strategies counters

iv     

Implementing your preferred approach 

·        Mapping best practice models to your situation

·        Developing common ground to resolve differences 

·        Creating flexible strategies from others' perspectives

·        Separating people from the situation