Management
Skills
Course Overview:
The
21st century business environment has changed dramatically from previous
norms. And the modern manager can not function successfully without being aware
of those changes and without improving & enhancing his skills to be able to
deal with the requirements of this very competitive and demanding business
environment.
Objectives
To
assist managers recognize the basic skills they need in order to carry out their roles successfully in modern
organizations by being able to:
·
Understand the business
strategies they need to implement
·
Apply the functions of
effective management
·
Understand what makes the
difference between being a manager and being a leader
·
Understand the different
styles of leadership
·
Apply leadership skills
needed in his specific workplace
·
Create a healthy workplace
·
Understand change and be able
to deal with it
Course Outlines
·
The changing environment of
business in the 21st century.
·
The challenges facing 21st
century managers
·
Business strategies and the
manager’s role
·
What are the function of management
·
Management and leadership
·
What makes a successful
manager in 21st century
business environment
Ø Leadership Skills
Ø Leadership Styles
o
Transformational Leadership
o
Transactional Leadership
o
Situational Leadership
o
Emotional Intelligence
o
How can a manager be a
leader?
Ø Creating a healthy workplace
Ø Creating an environment that enhances creativity & innovation
Ø Creating effective emotionally Intelligent Teams
Ø Understanding change and being able to deal with it successfully