Clear Vision Consultation and Training

Fundamentals of Human Resources Management

Audience:

This Training Program is suitable for anyone who works in Human Resources, Personnel or related areas. This course is also suitable for those interested in a career in HRM. Line managers would also benefit from an understanding of the HR role and function. Those who manage, supervise or have an organisational interest in HRM and want to examine modern practices will also benefit.

Objectives:

By the end of this training program, each participant will be able to:

·         Form a clear understanding of the broader scope and content of the Human Resources Management.

·         Understand why Human Resources Management is a strategic partner to the organization’s Success.

·         Gain the Knowledge related to key areas of Human Resource Management

·         Reduce the Damage during Disciplining and Terminating Employees

·         Set the Tone of the Employment Relationship throughout Hiring and Orientating new hires. 

·         Avoid Hiring Surprises by conducting Proper Recruitment and Pre-employment Selection processes.

·         Learn about Interviewing Techniques for Winners.

Course Outline:

i

Introduction to Essential HRM Practices

·         A Closer Look at the Human Resources Functions

·         The Human Resources Manager, what's between the lines?

·         Scoping Out the Human Resources Role in Today's World

·         Understanding Individual and Organizational Goals

·         What motivates people? Theory

·         The Physiological Contract

·         How to make the Human Resources Function a Business Partner

ii

Recruitment, Selection and Interviewing Techniques

·         Manpower Planning: The “right” principal for manpower supply

·         Forecasting the demand for Human Resources for your organization

·         Job descriptions & Person specifications including identification of competency requirements

·         Setting the Criteria for Selection

·         The Interview Plan: Effective preparation for interviewing

·         Effective questioning techniques

·         Practice in the skills and techniques of interviewing

iii

Pay, Compensation and benefits

·         Setting Compensation Objectives  

·         Recognizing employee differences with pay

·         Individual pay techniques

·         Incentives, Competitiveness and Consistency

·         Pay techniques, level and Administration

·         A diagnostic approach to benefits

·         Coverage: Alternative forms of common plans

iv

Performance Appraisal: the A-Z Process

·         An overview of the process

·         Deciding on a performance appraisal system

·         Goal-setting and MBO

·         Job Rating Checklist

·         Behavioral Anchored Rating Scale

·         Ranking Methods

·         How to get the most out of the Performance Appraisal Session: Preparing, Conducting, Feedback

v

Training and Development Role

·         Creating a Learning Environment

·         The Changing face of training

·         Needs Assessments: where it all starts (Corporate, Departmental, Teams and Job Analysis)

·         The 10 Steps Model

·         Evaluating Training Options

·         Is it working? How to measure results

·         Training cost-benefit Analysis

·         Evaluation: The Four levels