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Effective Delegation Skills and Techniques

Audience

This training program is designed for Team Leaders/ Managers who aim at enhancing the leadership skills of their subordinates by assigning tasks and objectives to them.

Objectives

By the end of the training program team leaders and managers will be able to identify the importance of delegation and view delegation as a valuable business tool. They will be able to apply the rules and guidelines to delegating tasks, so as to achieve maximum efficiency and effectiveness out of their staff members while increasing their overall commitment to the business.

Delegation

·        Definition of delegation

·        What delegation is not

·        What and what not to delegate

Succeeding as a Supervisor

·        Identify key elements of delegating to ensure value added business outcomes

·        Reinforce and recognize performance

Establishing and Reinforcing Accountability

·        Define accountability, discipline and reinforcement

·        Delegate responsibilities of individual team members

·        Linking overall team development to individual responsibilities

Managing the employee development process

·        Establish employee development techniques and processes through individual delegation

·        Administer effective reviews of the delegated tasks and status update processes

·        Identify and specify areas of development and strengths