Business Process
Reengineering
Audience
Business process reengineering is also known as BPR,
Business Process Redesign, Business Transformation, or Business Process Change
Management.
These terms refer to the management practices undertaken
to rethink the way in which businesses are designed and improvise the ways in
which business is conducted.
Objectives
The main objective of
this program is to provide the participants with the framework to think outside
the norm, in order to make improvements at each individual level to increase
their efficiency and effectiveness.
Course Outline
- Definition
and concept of business process reengineering
- Thinking
outside the box – creativity and innovation techniques in our daily work
- Steps
to achieve dramatic improvements or breakthroughs in organization’s
performance including cost, quality, throughput, and work environment
and organizational culture.
- Common
approaches to Reengineering
- Organizing
to reengineer – communicating ideas to those concerned
- Definition
of quality and continuous improvement