Clear Vision Consultation and Training

BUSINESS WRITING FOR OFFICE ASSISTANTS

Meet the challenge of writing business correspondence!

Understand the writing process, from getting started to organizing and expressing ideas

Audience:

Secretaries and administrative assistants who want to take on new levels of responsibility

Objectives:

How You Will Benefit:

·         Grasp the principles of good grammar and punctuation

·         Gain recognition as your boss's backup and representative--become the "office writing expert"

·         Organize and write memos, minutes, and procedures

·         Write and ghostwrite for your boss using appropriate style and tone

·         Learn how to write e-mail

·         Understand the entire writing process

·         Master the principles of grammar and punctuation

·         Build your confidence and gain recognition in the office

·         Write effective letters for all occasions

·         Effectively deal with criticism

·         Save time through proven tricks of the trade

What You Will Cover:

·         Basic formats--and when to use them

·         Ten principles for readability

·         Letters that get results: Four techniques for power and persuasion

·         Using your writing to gain recognition

·         Understanding your reader and selecting the appropriate approach

·         How to turn dictation into a readable document

·         Using mind-mapping to help you get started

Course Outline:

Writing Overview

·         Pinpoint the Basics of Business Writing

·         Understand Today’s Reader

·         Clarify Ideas

Formulas for Editing, Proofreading, and Rewriting

·         Review Basics of Grammar

·         Eliminate Unnecessary Language

·         Edit and Proofread Effectively

Letters That Get Results

·         Organize Letters Effectively

·         Convey a Warm, Personal Tone

Winning on Paper-Strategies for Success

·         Vary Your Sentence Length and Structure

·         Subordinate Secondary Ideas

·         Highlight Key Ideas

·         Design Your Page Effectively

·         Gain Recognition through Your Writing

Memos , Minutes and E-mail

·         Organize Logically

·         Select a Winning Tone

·         State Opinions or Pinpoint Problems

·         Write Effective Procedures

·         Summarize Effectively

·         Learn How to Write e-Mail

Tricks of the Trade

·         Write for Your Boss

·         Write Disciplinary Communications

·         Become "the Office Writing Expert"

·         Apply Time Management Techniques to Writing

·         Create a Style Manual for Your Office